Frequent Fueler (FF) program for RVers and the follow up when Pilot changed some of their rules to make them fit in more with RVers suggestions. I was quite impressed with the company's quick responses to my emails and how quickly they made changes and corrections to their FF program.
Today I received an email from Lindsay Caylor, the Social Media Marketing Manager for Pilot with instructions for contacting the company so you can provide even more input, which is good for RVers everywhere. Kudos to a company that seems to care about their customers and keeping them happy. Below is the email. Be sure to load Pilot's email address into your contacts list for all future feedback to the company.